Your Satisfaction is Our Priority

Thank you for choosing Gomi! We’re committed to making your experience with our health-focused gummies as delightful as the products themselves. If you’re not completely satisfied, here’s how we’ll make it right:

Our Return Policy

✅ 30-Day Happiness Guarantee
If your Gomi gummies aren’t meeting your expectations, you may return unopened and unused products within 30 days of delivery for a full refund or exchange.

⚠️ Important Conditions

• Products must be in their original, sealed packaging.

• For health and safety reasons, we cannot accept returns on opened or partially used items.

• Proof of purchase (order number or receipt) is required.

Refund Process

1️⃣ Start Your Return
Email us at info@gomihealth.com with:

• Your order number

• Product name(s) and reason for return

2️⃣ Ship It Back
Once approved, we’ll provide a return address. Return shipping costs are the customer’s responsibility unless the return is due to an error on our end (e.g., wrong item sent).

3️⃣ Receive Your Refund
Refunds are processed within 3–5 business days of receiving your return. You’ll be refunded via your original payment method.

Note: Shipping fees are non-refundable unless the return is due to a Gomi error.

Damaged or Incorrect Items?

Let us know within 7 days of delivery if your order arrives damaged, defective, or incorrect. We’ll send a replacement or refund immediately—no return needed!

Quality Guarantee

We stand by the freshness and potency of our gummies. Every batch is crafted with care and rigorously tested. If you have concerns about a product’s quality, email us—we’ll resolve it promptly!

Questions? We’re Here to Help!

Contact our friendly team at info@gomihealth.com for assistance with returns, refunds, or any questions. We aim to reply within 24 hours.

FAQs

🔸 Can I return a product after opening it?
For safety reasons, we only accept returns on sealed, unused items.

🔸 How long does a refund take to process?
Refunds typically appear in your account within 5–10 business days, depending on your bank.

🔸 What if I received the wrong product?
Email us right away! We’ll send the correct item and cover return shipping.

Thank you for trusting Gomi with your wellness journey! We’re always improving—let us know how we can serve you better.

The Gomi Team
🌟 Nourishing Your Health, One Gummy at a Time 🌟