Privacy Policy

🔒 Your Privacy Matters to Us

At Gomi (“we,” “us,” or “our”), we are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data. This Privacy Policy outlines our practices for customers and visitors to www.gomihealth.com. By using our website or purchasing our products, you agree to the terms below.

1. Information We Collect

 

We collect the following information to provide and improve our services:

  • Personal Information: Name, email, shipping/billing address, phone number, and payment details (processed securely via third-party gateways like Stripe or PayPal).

  • Health-Related Data: Optional details you provide (e.g., supplement preferences, health goals) to personalize recommendations.

  • Usage Data: Cookies, IP address, browser type, and pages visited (via tools like Google Analytics).

  • Communication: Records of emails, chat logs, or social media interactions with our team.

2. How We Use Your Information

 

We use your data to:

  • Process orders, deliver products, and manage returns/refunds.

  • Respond to inquiries and provide customer support.

  • Send order updates, promotional offers (with consent), and newsletters.

  • Improve our website, products, and services through analytics.

  • Comply with legal obligations (e.g., tax reporting).

Note: We never sell your personal information to third parties.

3. Sharing Your Information

 

We only share data with trusted partners when necessary:

  • Payment Processors: Visa, Stripe, PayPal, etc., to complete transactions.

  • Shipping Carriers: USPS, FedEx, DHL, etc., to deliver orders.

  • Service Providers: Email marketing tools (e.g., Klaviyo), website hosts, and analytics platforms.

  • Legal Compliance: If required by law or to protect our rights (e.g., fraud prevention).

4. Data Security

 

We protect your information using:

  • SSL encryption on our website.

  • Secure payment gateways.

  • Limited access to data for authorized personnel only.

  • Regular security audits.

While we take precautions, no online transmission is 100% secure. Always protect your account password.

5. Your Rights & Choices

 

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of marketing emails (via unsubscribe links or emailing us).

  • Request a copy of your data or restrict its processing.

  • Withdraw consent for data collection (may affect service access).

To exercise these rights, contact us at info@gomihealth.com.

6. Cookies & Tracking Technologies

 

  • Cookies: Small files stored on your device to enhance site functionality (e.g., cart retention). Adjust settings via your browser.

  • Analytics: Tools like Google Analytics track traffic patterns (anonymous data).

7. Age Restrictions

 

Our products and services are intended for users 18+. We do not knowingly collect data from minors.

8. Policy Updates

 

We may update this policy periodically. Changes will be posted here, with the “2/3/2025” date revised. Continued use of our site implies acceptance.

Contact Us

 

For privacy-related questions or requests, email:
📧 info@gomihealth.com